Application Days and Times:
Our offices are now open to the public.
Contact your local office for more information on how to apply and what documentation is needed for the application.
The Low-Income Home Energy Assistance Program (LIHEAP) provides eligible households with help in paying utility bills. The program pays benefits of fixed amounts based on household income. An additional benefit is available to eligible households having a high energy burden.
Eligibility is based on annualized income and the number of members in the household. The Summer Program will assist with regular electric bills or shut off notices. All payments are made directly to the vendor.
Special provisions are made for those households whose utility cost is included in their rent and those living in subsidized housing.
The below Income Eligibility chart shows the most money your household can make per month to qualify for LIHEAP, depending on the number of people in your household. It is subject to change; if you're not sure whether you qualify, contact us.
Applications are accepted at Human Service Centers in our eight-county service area. If you are interested in applying, call to find out how.
|Household Size||Maximum Monthly Countable Income (MCI)|
|Craighead||2401 Fox Meadow Lane||Jonesboro||(870) 802-7100|
|Crittenden||310 Mid-Continent Plaza Ste. 350||West Memphis||(870) 400-4023|
|Cross||325 Magnolia Street||Wynne||(870) 238-2726|
|Greene||901 E. Lake St. (Mission Outreach)||Paragould||(870) 239-3531|
|Jackson||2000 McLain Street||Newport||(870) 523-5474|
|Poinsett||406A Market Street||Harrisburg||(870) 932-0106|
|St. Francis||224 N. Rosser||Forrest City||(870) 630-0193|
|Woodruff||306 E. 3rd St.||McCrory||(870) 347-1458|
IF YOU DO NOT HAVE INCOME:
* Please be advised that you might be asked for further documentation at time of interview when submitting application.
Regular Applications will be processed and paid 35 days after completed application is submitted. During the Crisis portion of the program, applications will be processed within 48 hours of the completed application being submitted. If the application is approved, the pledge will be paid and payment will follow to the utility company within 20 days. An application MUST HAVE ALL required documentation with it in order to be considered as a completed application. If an application (regular or crisis) is marked as pending, you will receive a Notice of Action and have 10 days to return the needed documentation or the application will be marked as denied.